WEBSITE TERMS OF USE

Effective 4 September 2026

This website is operated by Andrew Thomas May, a sole trader trading as Parallel Perspective under ABN 91 425 122 329.

In these Website Terms of Use, “Parallel Perspective”, “we”, “us” and “our” refer to Andrew Thomas May trading as Parallel Perspective.

These terms apply to your access to and use of the Parallel Perspective website, including its pages, content, resources, forms, downloads and links.

By accessing or using this website, you agree to these terms. If you do not agree, please do not use the website.

1. Website purpose

This website provides general information about Parallel Perspective and its coaching, mentoring, advisory, facilitation, workshop and related services.

The website may also allow you to:

  • submit an enquiry

  • book an introductory call or session

  • access resources

  • subscribe to communications

  • review available services

  • contact Parallel Perspective

  • access third-party booking or payment services.

Using this website or submitting an enquiry does not, by itself, create a coaching, advisory or other professional relationship.

A paid engagement begins only when its scope, fees and applicable terms have been agreed.

2. General information only

The information on this website is general in nature and does not take into account your individual objectives, circumstances or needs.

Website content is not intended to be, and should not be relied upon as:

  • medical or psychological advice

  • mental health treatment

  • legal advice

  • financial, investment or taxation advice

  • employment or recruitment advice

  • crisis or emergency support

  • a promise or guarantee of a particular personal, professional or commercial outcome.

You should obtain appropriate professional advice before acting on information where your circumstances require it.

If you require urgent medical, psychological or emergency assistance, contact an appropriate emergency or crisis-support service.

3. Coaching and advisory services

Descriptions of services on this website are provided to help you understand the types of support that may be available.

Actual services may vary according to:

  • the selected offering

  • your goals and circumstances

  • the agreed scope

  • the sponsoring organisation, where applicable

  • availability

  • any separately agreed proposal or engagement schedule.

Specific coaching, mentoring and advisory engagements are governed by the Client Service Terms and any proposal, engagement schedule or other written agreement that applies to that engagement.

If there is an inconsistency between these Website Terms and a specific client agreement, the specific client agreement will apply to the extent of that inconsistency.

4. No guaranteed outcomes

Coaching, mentoring and advisory services are collaborative processes.

Results depend on many factors, including your circumstances, participation, decisions, actions and factors outside the control of Parallel Perspective.

Testimonials, reviews, examples and case studies describe individual experiences. They do not guarantee that another person will achieve the same or similar results.

We do not guarantee any particular career, leadership, employment, financial, commercial or personal outcome.

5. Accuracy and currency

We take reasonable care to ensure that website information is useful and accurate when published.

However, information may become incomplete, outdated or inaccurate. We do not guarantee that all content will remain current, complete, error-free or suitable for every purpose.

We may update, correct, remove or replace website content at any time.

Prices, services, availability and inclusions may change. Any applicable price and service terms will be confirmed before you enter into a paid engagement.

6. Intellectual property

Unless otherwise stated, the website and its content are owned by or licensed to Parallel Perspective.

This includes:

  • written content

  • coaching concepts and frameworks

  • exercises, prompts and worksheets

  • downloadable resources

  • photographs and graphics

  • branding, logos and visual elements

  • videos, audio and presentations

  • website layout and design.

This content is protected by copyright, trade mark and other intellectual property laws.

You may view the website and download or print resources that are expressly made available for your personal, non-commercial use.

Unless you have our prior written permission, you must not:

  • copy, reproduce, republish or distribute website content

  • modify, adapt, translate or create derivative materials from it

  • sell, license or commercially exploit it

  • present it as your own work

  • remove copyright, branding or attribution notices

  • use our frameworks, resources or materials to provide services to another person

  • use website content to develop, train or improve an artificial intelligence or machine-learning system

  • systematically scrape, extract, index or compile website content

  • use our name, branding or logo in a way that suggests endorsement or association.

Brief quotations may be used where permitted by law and accompanied by appropriate attribution.

7. Acceptable use

You must use this website lawfully and respectfully.

You must not:

  • interfere with the website’s operation or security

  • attempt to gain unauthorised access to the website, accounts, systems or information

  • introduce malicious code, viruses or harmful technology

  • submit false, misleading, unlawful or fraudulent information

  • impersonate another person or misrepresent your identity

  • collect information about other users

  • use automated tools to scrape, copy or overload the website

  • use the website to harass, threaten, defame or harm another person

  • infringe intellectual property, privacy or other legal rights

  • use website forms or contact details to send spam or unsolicited commercial communications

  • use the website for an unlawful or unauthorised purpose.

We may restrict or block access where we reasonably believe these terms have been breached or the website is being misused.

8. Information you submit

When you submit information through this website, you confirm that:

  • the information is accurate to the best of your knowledge

  • you are authorised to provide it

  • it does not infringe another person’s rights

  • it does not contain unlawful, harmful or malicious material.

You retain ownership of content you provide.

You give us permission to use submitted information to respond to your enquiry, provide requested services, administer our relationship with you and carry out other purposes described in our Privacy Policy.

Please do not submit highly sensitive or urgent information through a general website contact form.

9. Privacy

Personal information collected through this website is managed in accordance with our Privacy Policy.

The Privacy Policy explains:

  • what information we collect

  • how and why we use it

  • how it may be stored or disclosed

  • how AI-enabled tools may be used with consent

  • how you can access or correct your information

  • how you can raise a privacy concern.

You can read the Privacy Policy at:

www.parallelperspective.co/privacy-policy

10. Bookings and third-party services

The website may use or link to third-party platforms for:

  • appointment scheduling

  • video conferencing

  • payments

  • forms

  • email communications

  • analytics

  • social media

  • embedded content.

These services may be governed by their own terms, privacy policies and security practices.

A booking is not confirmed until you receive confirmation through the relevant booking system or directly from Parallel Perspective.

Submitting a booking request does not guarantee availability.

Paid coaching, mentoring and advisory services may also be subject to separate Client Service Terms.

11. Payments and displayed prices

Prices shown on this website will be presented in Australian dollars unless otherwise stated.

Where GST applies, consumer-facing prices will include GST or clearly display the total price payable. Business proposals may also identify the GST-exclusive price and applicable GST separately.

Payment obligations, instalment arrangements, cancellations, refunds and other service conditions are governed by the Client Service Terms and any applicable proposal or engagement schedule.

Nothing in these Website Terms excludes or limits rights that cannot lawfully be excluded, including rights under the Australian Consumer Law.

12. External links

This website may contain links to third-party websites, platforms, articles or resources.

These links are provided for convenience or general information. Unless expressly stated, a link does not indicate that we endorse, control or accept responsibility for the third party or its content.

We are not responsible for:

  • the availability or accuracy of external content

  • the privacy or security practices of another website

  • losses arising from your use of an external website

  • products, services or representations offered by a third party.

You access external websites at your own discretion and should review their applicable terms and privacy policies.

13. Website availability and security

We aim to keep the website available and functioning properly but do not guarantee uninterrupted, secure or error-free access.

The website may be unavailable because of:

  • maintenance

  • technical problems

  • service-provider interruptions

  • security concerns

  • circumstances outside our reasonable control.

You are responsible for taking reasonable precautions when accessing websites or downloading material, including maintaining appropriate device and security protection.

14. Limitation of liability

To the extent permitted by law, Parallel Perspective is not liable for loss arising solely from:

  • reliance on general website information without obtaining advice appropriate to your circumstances

  • temporary website unavailability

  • the actions, content or security practices of third-party websites or services

  • unauthorised interference by another person

  • events outside our reasonable control.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by law.

15. Indemnity

You are responsible for loss reasonably suffered by Parallel Perspective as a direct result of your unlawful use of the website, deliberate misuse of website content or material breach of these terms.

This provision does not apply to the extent that the loss was caused or contributed to by Parallel Perspective, or where applying it would be unlawful or unfair.

16. Changes to these terms

We may update these Website Terms to reflect changes to:

  • the website

  • our services

  • technology

  • business practices

  • legal or regulatory requirements.

The current version will be published on this page with its effective date.

Changes apply from the date they are published. They do not retrospectively change the terms of an existing paid engagement unless separately agreed.

17. Severability

If any part of these terms is found to be invalid, unlawful or unenforceable, that part will be removed or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

18. Governing law

These Website Terms are governed by the laws of New South Wales, Australia.

You and Parallel Perspective submit to the non-exclusive jurisdiction of the courts and tribunals of New South Wales and any courts entitled to hear appeals from them.

19. Contact

Questions about these Website Terms can be directed to:

Andrew May
Parallel Perspective
ABN: 91 425 122 329
Email:andrew@parallelperspective.co
Website:www.parallelperspective.co